Customization instructions :

1. What we can guarantee is that the photo is at least recognized as the person in the photo. It is not a wax figure of Madame Tussauds and cannot be exactly the same as the photo provided. 
2. Handmade works, our delivery standard is not a so-called "looks like or dislike", an abstract word by the customers,  but a personal subjective feeling. Without a specific standard, we cannot control your expectations. Therefore, as long as the sample is made by us and the customer has no problem confirming it after reading it, it should meet the customer's requirements. 
3. No matter it is normal customization or urgent customization, any shipping problems cannot be returned! If there is any transportation problem, we will be responsible for the round-trip freight reordering or repairing. 
4. The original intention of the soft pottery doll is to add artistic effects to the person to form a three-dimensional cartoon doll, so the similarity is only 7.8 points. Because hand-made products will not calculate the shape and direction like a machine, we hope that the products are more perfect than you. But in fact, due to the limitations of various aspects of the handicraft process, sometimes it is difficult for your imagination and reality to achieve real production. Unite. There will be more or less differences, so please forgive me. 
5. Please choose a favorite main emoticon photo (with clear front) full body or half body and head portrait. The quality of the photo directly determines the similarity of the doll. Choose the clothes and posture photos you like. It can be a clothes style matched with multiple photos, or you can refer to the clothes pictures of various clothing stores to choose and make. 
6. The base and scene can also be customized as you like (contact customer service), or you can choose the ordinary base we provide (solid color round, heart-shaped, square). 
7. Regarding delivery time: 3-5 days for normal confirmation, 7-15 days for delivery, SF Express nationwide (except for remote areas and Hong Kong, Macao and Taiwan). For places where SF Express is not available, please contact customer service if you have special requirements. Important reminder: This product is a tailor-made purely handmade work. The investment of manpower and material resources is targeted at customers and cannot be sold again. Therefore, once the production starts, no refunds can be returned! ! ! Otherwise, buy carefully! ! !

Original Chinese version:

定制须知1.我们能保证的是对着照片至少认出是照片中的人，它不是杜莎夫人蜡像，无法做到和提供的照片一模一样。2.纯手工作品，我们的交货标准不是所谓的顾客一句不像，像不像是个抽象的词语，是个人的主观感受，没有具体的标准，您的期望值我们无法去左右。因此，只要是我们做好的小样，顾客看后没问题确认了，那就理应达到了顾客的要求了。3.无论是正常定制还是加急定制，任何运输问题都不能退货！出现任何运输问题，我们负责来回运费重弄或者维修。4.软陶公仔的原意就在于将本人加上艺术效果，形成立体的卡通公仔，所以相似度也只有7.8分。因为手工捏制的产品不会像机器一样计算形体走向，我们比您更希望产品尽善尽美，但事实上，受手工艺流程各方面条件所限，有些时候，您的想象很难和现实制作达到真正的统一。或多或少会有差别，所以请朋友们谅解。5.请您选择一张喜欢的主表情照片（正面清晰的）全身或半身和头像都可以，照片的好坏直接决定公仔的相似度。选择您喜欢的服装和姿势照片，可以是多张照片搭配的衣服造型，也可以参考各服装店铺的衣服图片选择进行制作。6.底座和场景也可以按喜欢的自定义制作（联系客服），也可以选择我们提供的普通底座（纯色圆形，心形，正方形）。7.关于交货时长：正常3-5天确认，7-15天发货，全国顺丰包邮（偏远地区及港澳台除外）。顺丰不到的地方，如有特别要求请联系客服。重要提醒：本产品属于量身打造的纯手工作品，人力和物力的投入是针对顾客的定向性投入，无法二次销售。因此，一旦开始制作就无法退货退款！！！否则慎拍！！！